WouldBeUser: Well there's no shortage of pebbles, the referrals come thick and fast.
ActualUser: That's why reflecting on that particular pebble is important, turning it - them, their situation over. Asking yourself is there anything I and the team have missed?
WouldBeUser: OK, the beach is still full of them!
ActualUser: Is it the pebble you are trying to see?
WouldBeUser: Ah, of course! Individualised care?
ActualUser: That's right. Nursing, health, social care and in fact good governance everywhere is about seeing the person. Sometimes it isn't easy; but if you pick that person out then you can count the rewards as you would the pebbles on the beach ...
Original image sources - see Recipe I