starts at the
"Very often our change management approaches aren't very sophisticated. We'll pretend this change is an objective process when it can't be."
Endless transformation using the same processes is another well trodden path. p.23
"... there is no clearly understood model
for how services can adapt
to changing population needs." p.23
Gbadamosi, N. (2015) Turn the tables on top-down change, Health Service Journal, 16 January, 125, 6430: pp. 22-23.