Innovation & Change: Pick an edge, any edge...
PURPOSE
... "change
always
starts with
the activists
and it
always
starts at the
edge".
p.23
subjective
| PROCESS
"Very often our change management approaches aren't very sophisticated. We'll pretend this change is an objective process when it can't be."
Endless transformation using the same processes is another well trodden path. p.23
objective
|
PRACTICE | POLICY "... there is no clearly understood model for how services can adapt to changing population needs." p.23 |
Gbadamosi, N. (2015) Turn the tables on top-down change, Health Service Journal, 16 January, 125, 6430: pp. 22-23.