Hodges' Model: Welcome to the QUAD: Chatbot therapists c/o The Sunday Times

Hodges' model is a conceptual framework to support reflection and critical thinking. Situated, the model can help integrate all disciplines (academic and professional). Amid news items, are posts that illustrate the scope and application of the model. A bibliography and A4 template are provided in the sidebar. Welcome to the QUAD ...

Tuesday, September 16, 2025

Chatbot therapists c/o The Sunday Times

It wasn't that long along ago, I tweeted about the prospect of our clinical information systems 'listening' and autotranscribing one-to-one clinical contacts and even formal psychotherapy sessions. How time flies!


Individual
|
      INTERPERSONAL    :     SCIENCES               
HUMANISTIC  --------------------------------------  MECHANISTIC      
 SOCIOLOGY  :    POLITICAL 
|
Group

AI therapy chatbots

'Conventional' 
Counselling / Psychotherapies

Mental health - illness

Issue of: 'Titles'
I can call myself ...
therapist, nurse ...


(New) Evidence-based

Workflow:
intake, assesses needs,
booking into care,
offers CBT based on guidelines.

Uses a person's details,
asks questions to identify
the likely problem ...

clinical
Empathy: Human - Machine

Public safety

DEMAND <-> supply

Access to Therapy: Untreated?

Other AI solutions -

validation

Regulatory approval


unvalidated 'solutions'

risk of a huge industry setback





My source: Danny Fortson, Chatbot therapists are here. But who's keeping them in line? The Sunday Times, August 17, 2025, p.4.

The online article is behind a paywall, but there is a related podcast (with advertising):


See also: 'AI' : 'ethics' : 'expert system, language'