c/o [hifa] WHO Webinar: Compassion - mapped to Hodges' model
sympathy, empathy, compassion
mental states, feelings, emotions
communication (verbal - non-verbal)
experience, sorrow, suffering
personal ethics, learning
reflection, self-compassion
psychometric instruments
mentor, role model
listening, non-judgemental
student idealism
meditation, contemplation
(drug concordance)
Poor psycho-
| Research Teaching methods and methodologies measure compassion Technical competence diagnostic accuracy studies - literature (drug compliance) QUANTITY health & compassion as a 'science' |
social support QUALITY culture peer support - sharing reflexive, desire to help rapport, PRACTICE based research Research on empathy > compassion role models teamwork | better outcomes, public demand (for more compassionate) health workers - high workload mission statements Health Institutions Regulatory organizations Medical councils harassment - poor team functioning compassionate leadership |
See also and c/o HIFA:
c/o [hifa] WHO Webinar: Compassion – the heart of quality people-centred health services