See, hear, feel... Drama still has a role to play

Mr Bates vs The Post Office

4 Episodes

The first part of a four-part drama.

Mysterious financial losses lead the

Post Office to sack and prosecute village

sub-postmasters who have no way

 to prove their innocence.


INDIVIDUAL
  |

     INTERPERSONAL    :     SCIENCES               

HUMANISTIC --------------------------------------  MECHANISTIC      

SOCIOLOGY  :   POLITICAL 

|

GROUP

personal ethics? listen - listening Well, this hasn't happened to anyone else! Losing control of one's horizons ...	socio-technical methods software testing verification - validation life-cycle management data/information standards human-factors - (need a chance to breathe?) ... !?
	politics law justice Establishment Institutions Public services group think lack of whistleblowers?

Sometimes* political and legal action -::- needs a social nudge.

*All the time?

My sources:
Quality press and BBC Radio 4 The Great Post Office Trial

Ponencia "La revolución de la emoción" | The Revolution of Emotion & Hodges' model

Below I have mapped some of the concepts discussed in the video to Hodges' model plus the 4Ps.

individual

|

INTERPERSONAL : SCIENCES

HUMANISTIC-------------------------------  mechanistic

SOCIOLOGY : POLITICAL

|

group-population

emotion  uncertainty  identity individual skills (inner tech) emotional intelligence fear-----terror sadness    stress    anxiety loneliness person centered communication     love PURPOSE "HUMAN	disease technology      devices experience - expertise life  death 'an object' - 'meat' anonomised - aggregated waiting rooms working / caring space PROCESS - PROCEDURE(S) TECHNOLOGY"
love relationships    goodbyes 'life' : the way you/we live patient-family people centered stories - narrative PRACTICE	professionals rules permissions 'restricted' spaces accessibility service centered power Hierarchy (obstructive) 'distance' (protective) POLICY