Hodges' Model: Welcome to the QUAD: bad news

Hodges' model is a conceptual framework to support reflection and critical thinking. Situated, the model can help integrate all disciplines (academic and professional). Amid news items, are posts that illustrate the scope and application of the model. A bibliography and A4 template are provided in the sidebar. Welcome to the QUAD ...

Showing posts with label bad news. Show all posts
Showing posts with label bad news. Show all posts

Sunday, July 16, 2017

How Do I Give Bad News? c/o HospiceFoundation.ie

individual
|
INTERPERSONAL : SCIENCES
humanistic -------------------------------------------  mechanistic
SOCIOLOGY : POLITICAL
|
group-population

Level of knowledge and understanding

empathy and rapport
self-care
Losses ... many forms ...
shattered hopes, dreams, aspirations

patient's reaction -
anger, anxiety, blame, shock,
helplessness, misinterpretation

Acknowledge reaction
diffusing anger...
Respect denial of bad news

awareness - understanding

vulnerability

It is good to use non-verbal cues to
 convey warmth, sympathy, 
encouragement or reassurance 
to the patient. p.10.

Bad news = information that
affects the individual's
identity - very existence - 
Correct patient and family

Plans to give - convey bad news -
Multidisciplinary Team informed
Records
Telephone

Bad news = information that affects the individual's future

When to inform?
As soon as information is known.

Ensure environment - time protected, no interruptions, mobile phones ...
At bedside, curtains closed, eye-level, volume of voice, deafness?

Proceed at person's pace
Give information in chunks

Be prepared to 'fire warning shot' -
'telegraph' what may follow

Diagnosis FUTURE prognosis
Time and 'space' often need to be
created and then protected (respected)
or that of a loved one.

shock of others -
family and risk of being overheard
awareness - understanding

social support strengths

Shared resilience with acceptance

A standard to use:
If the person was my relative would I
 have been happy with how the
 news was given? p.6.

How Do I Give Bad News?

CULTURE & LANGUAGE
INTERPRETER SERVICES


Sick child? p.16.

Sudden death? p.20.

Age of consent - 16 years old - 18?

Right to:
  • accurate and true information
  • receive or not receive information
  • decide how much information
  • decide who should be present at consultations
  • decide who should be informed about their diagnosis and what information they should receive
Under no circumstances should you hand over personal belongings in a plastic bag. p.23.


Source:
http://hospicefoundation.ie
http://hospicefoundation.ie/wp-content/uploads/2013/04/How-Do-I-Break-Bad-News.pdf


Monday, September 26, 2016

Ponencia "La revolución de la emoción" | The Revolution of Emotion & Hodges' model





Below I have mapped some of the concepts discussed in the video to Hodges' model plus the 4Ps.

individual
|
INTERPERSONAL : SCIENCES
HUMANISTIC-------------------------------  mechanistic
SOCIOLOGY : POLITICAL
|
group-population
emotion  uncertainty  identity
individual skills (inner tech)
emotional intelligence
fear-----terror
sadness    stress    anxiety
loneliness
person centered
communication    
love
PURPOSE
"HUMAN 

disease
technology      devices
experience - expertise
life  death
'an object' - 'meat'
anonomised - aggregated
waiting rooms
working / caring space
PROCESS - PROCEDURE(S)
TECHNOLOGY"
love
relationships    goodbyes
'life' : the way you/we live
patient-family
people centered
stories - narrative
PRACTICE
professionals
rules permissions
'restricted' spaces
accessibility
service centered
power
Hierarchy
(obstructive) 'distance' (protective)
POLICY