- learn about the conceptual framework Hodges' model. A tool that can help integrate HEALTH and SOCIAL CARE, INFORMATICS and EDUCATION. The model is situated, facilitates person-centredness, integrated - holistic care and reflective practice. A new site using Drupal is an ongoing aim - the creation of a reflective workbench. Email: h2cmng @ yahoo.co.uk Welcome

Monday, November 30, 2009

Point of care? The King's Fund - patient experience

The real 'point of care' is that there are several points with many perspectives:

Patient (person) - Care professional - Manager - Carer
Public (citizen) - Student - Lecturer - Service User Groups
Physical - Emotional - Political - Social
Patient - Inspectors - CEO information governance - Commissioners

Don't drown seeking gaps in processes. All of the P's count!

The King's Fund
The Point of Care: Improving Patients' Experience.

Hodges' model social care domain - patient, carer resources.

Image source:
Multiple Faces: Insight Management Group

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