Hodges' Model: Welcome to the QUAD: Search results for empathy

Hodges' model is a conceptual framework to support reflection and critical thinking. Situated, the model can help integrate all disciplines (academic and professional). Amid news items, are posts that illustrate the scope and application of the model. A bibliography and A4 template are provided in the sidebar. Welcome to the QUAD ...

Showing posts sorted by relevance for query empathy. Sort by date Show all posts
Showing posts sorted by relevance for query empathy. Sort by date Show all posts

Sunday, May 21, 2023

"How much empathy should doctors have?" c/o BBC Radio 4 'All In The Mind'

In ongoing reading and writing, I'm developing examples of care situations and contexts that extend across the domains of Hodges' model, candidates include:
  1. Eating Disorder
  2. Sense-Making in light of information disorder
  3. Public Understanding of Science
  4. Empathy and Rapport in healthcare disciplines
#4 has loomed large for quite a while. The contrast between being humanistic and mechanistic: warmth, engaged, attending, person-centred  and subjective; set apart from being objective, logical, cold, precise, mechanical, efficient, and accurate. These terms and more also indicate the scope (vertical and horizontal) of Hodges' model. In my nurse training, I remember that first intramuscular injection, and how my mentor - supervisor explained how, as a prescribed treatment - remember the patient needs it. The 'political' dimensions of this - informed consent, capacity, personal - professional ethics, mental health, and mental health act, add obvious complexity and critique to this example. 
 
In #4 I've the more general medical example of the surgeon and empathy. Then, this past week 'All In the Mind' devoted an informative feature on the topic (available for 12 months):
"A good bedside manner is a wanted quality in healthcare professionals. But as is performing procedures that can be painful or uncomfortable. As medical students train to become doctors, they can experience changes in their levels of empathy; the ability to resonate with how others feel. Learning long lists of diagnoses and pathologies, the human body starts to resemble more of a machine. But how detrimental is this? Claudia Hammond asks Jeremy Howick, director of the Stoneygate Centre for empathic healthcare at the University of Leicester, who is training healthcare professionals to express more patient empathy to improve health outcomes and reduce burnout. Lasana Harris, professor of social neuroscience at UCL, describes how too much empathy might be a cause of burnout, and medics should toggle empathy on and off depending on context. Medical students from the University of Bristol express how they feel empathy should come into their future roles. "

'Welcome to the QUAD' includes many previous posts on empathy, rapport.

Below, I have mapped key concepts and programme content to Hodges' model:

INDIVIDUAL
|
INTERPERSONAL    :     SCIENCES              
HUMANISTIC --------------------------------------  MECHANISTIC
SOCIOLOGY :   POLITICAL
|
GROUP

Empathy (regulation) and Rapport
Therapeutic alliance
Risk of burnout
Emotional curiosity


Research - BioMedical Model [machine]
First injection - 'invasive' procedure . . .
Doing Surgery - cutting a person
Body posture -
Sitting down with person - patient


Social Neuroscience
Language, presence
Pre-op contact with nurses
Restore 'humanity' Reassure

Lived experience -
Staying in hospital a night.
'Being a patient?'
Accountability - Responsibility
Time and Resources to do the job. [PJ]


Friday, July 21, 2023

Cognitive and Affective Empathy c/o Simon Baron-Cohen

   New Scientist 3311
"At the bottom, Nicholas Conard, archaeologist and director of the nearby museum in Blaubeuren, Germany, pointed to a layer of rock. 'Right here is 20,000 years ago,' he said. Then he pointed about a metre lower. 'Here, we are at 40,000 years ago.' 
I was in awe, suddenly aware that I was standing where our early human ancestors lived and breathed so long ago. But it was what they invented that inspired my trip. Hohle Fels is where, in 2008, Conard and his colleagues discovered the earliest known musical instrument, a flute carved from a vulture bone that is thought to be about 40,000 years old.

It is the product of what I argue are parallel revolutions in human cognition. In my career studying the human brain through the lens of understanding autism, I have devoted a lot of time to understanding empathy, its role in our evolution and how it still underpins human interaction today. But around the same time that the brain changes arose that enabled us to use empathy, another equally critical set of changes took place: the evolution of a pattern-seeking brain network, what I refer to as the systemising mechanism, that provides the foundation for human invention - including that of musical instruments." p.34.
INDIVIDUAL
|
     INTERPERSONAL    :     SCIENCES               
HUMANISTIC --------------------------------------  MECHANISTIC      
SOCIOLOGY  :   POLITICAL 
|
GROUP

"One of these circuits, the empathy circuit, enabled a raft of new behaviours, including the ability to deceive others, teaching, self-reflection, social "chess" and flexible communication that relied on shared reference, including storytelling. These explain why modern humans could make stealth weapons and jewellery: we were keeping track of what others might think, know, intend, feel, want and believe." p.36.

COGNITIVE EMPATHY
theory of mind

AFFECTIVE EMPATHY

"- the drive to respond to another person's mental state with an appropriate emotion." p.36.






Baron-Cohen, S. (2020) Our Restless Minds, New Scientist, 248: 3311, pp.34-39.

Autism Research Centre, Cambridge University

The Pattern Seekers, Simon Baron-Cohen.

Saturday, March 02, 2024

Funded PhD in Empathic Healthcare (the only one in the world!)

 Artificial Empathy

Qualification: PhD



Department: School of Healthcare

Application deadline: 7 April 2024

Start date: 23 September 2024

Overview (referenced - see main)

Supervisors

Professor Jeremy Howick (jh815 AT leicester.ac.uk)
Dr Josie Solomon
Dr Amber Bennett-Weston
 
Project description

Empathic healthcare improves patient quality of life and satisfaction with their care while reducing their pain.1,2 Higher levels of practitioner empathy are also associated with lower mortality among diabetic patients.3 Empathy can also reduce practitioner burnout.4,5 Despite its importance, the extent to which patients report that their practitioners are empathic varies widely,6 and medical student empathy appears to decline throughout medical school.7 To address this problem, the Stoneygate Centre for Empathic Healthcare are developing and implementing a revolutionary evidence-based empathy curriculum to the Leicester Medical School, and also to healthcare professionals in the NHS and beyond.

Aims

To develop, deliver, and evaluate research-based educational empathy interventions to medical students and healthcare professionals. 

[NB: While hosted in a medical school, this is not a medical education project per se. The PhD candidates will focus on the research to underpin an evidence-based curriculum.]

My source and image:
https://x.com/Empathy_Centre/status/1760690291726762402?s=20

Thursday, February 20, 2025

Book review: #5 - Handbook on the Ethics of AI

If there is an overall theme to the book it is - rather inevitably -   anthropomorphism. Some argue it is consequential in nature due to the risks we are running. Sandry's chapter 10 Anthropomorphism and its Discontents begins by highlighting duality, dichotomies, and  oppositions that instantly come into effect in this emerging  theoretical, practical and policy field. If a term anthropomorphic can be 'loaded' this one carries extra baggage: history, religion, natural, aesthetic, philosophy, physical, existential. The dual issue of making a machine that looks human; versus, machines that could deceive humans (used remotely today and in situ in the future?) is considered. In our interacting with AI Tech, I found intention (and attention) of specific interest. Sandry seeks definitions, starting with dictionaries, the discussion is helpful across arts too. The reader is left well briefed and technically too: intrinsic and extrinsic forms, the role of the intentional stance, 3-factors. ...

Health is not a primary focus of the book. The index does not list healthmedicinenursing, at least not where they may be expected. The index is comprehensive but I wonder if it could be improved. Care is suggested through social robotics (p.147). Design figures again, anthropomorphically of course (p.147). Specific attention to ethics and Taking Care With Language are given (sections 6-7). I scribbled! again about care for tech - in the material, energy, and production 'costs' in an ecological sense. SUVs annoy me (sorry!) are they all necessary? On language, I thought back to McDermott D (1985) Artificial Intelligence Meets Natural Stupidity, In MIND DESIGN, Haugeland J (Ed), MIT Press, London, p.144-145:


Balance in subjectivity and objectivity of stances and resulting content / conclusions can be difficult to achieve and represent. The latter section prompts respond to frustration with the term anthropomorphism. I found myself in a couple's lounge, as a community mental health nurse, acutely aware of the role of proxies in dementia care; as Sandry described Paula Sweeney's 'fictional dualism' (8, 150). Hodges' model fits well here too, regards anxiety. To socialbots, I added carebots. There seems potential in sociomorphing.

As noted previously, reflection and relation-al points litter the text. In Jecker's chapter 11 A Relational Approach to Moral Standing for Robots and AI this is more explicit. Jecker refers to care of others - as animals too. In computer science and seeking to retain a socio-technical perspective, I've seen potential in capability and maturity frameworks. Section 2 provides some discussion of the former. One of the first words I looked up in the index was isomorphic. It wasn't listed but I found reference to it on page 157: '... a community of robots psychologically isomorphic to to human beings that share our psychology ...'. Maths is a focus here, even though I must try to utilise AI to aid my learning and understanding. This is - must be an outcome of reading HEoAI.

The section on (self-)counsciousness is engaging and not limited (again) to machine intelligence. Subjectivity arises again. I wrote a note re. the precautionary principle, my 'prompt' the ethical principle. A gift was dicovered in 3. A CONCEPTUAL REFLECTION and within 3.2 Relational Ethics, preceded by the potential of Kant, utilitarian and vurtue ethics. While not wishing to virtue signal I've long speculated on how other cultures could inform nursing theory and models of care. Jecker incorporates the African philosophy of ubuntu in relational ethics. Student's would enjoy this, especially as Jecker (Source: Author) provides tables laying out the ethical approaches and robot & AI capabilities. This can also encompass older adults and care contexts with social robots. Nussbaum's capabilities applied to human development is also adopted here - another useful reminder:

(And, once again I recall Nussbaum's talk on Aristotle.) In post #4 I wrote of the rubbish scene in the film A.I. Artificial Intelligence, but it's here (p.166) that I wrote the note. There is so much I'm skimming over - believe it not.

The conclusion in mentioning a hybrid future consisting of both humanistic and mechanistic agents appears to find an additional theoretical and practical ally in Hodges' model?


Chapter 12 by Navas is AI Ethics, Aesthetics, Art and Artistry visits the history and philosophy of this subject too, esp. from 1700s. With Žižek and Deleuze there is much prepatory reading for would-be undergrads - and general readers keen to have an awareness of contemporary issues. There is quite a triad here - disassembled - across several sections. I have quoted from the volume many times, but p.179 concerns empathy: 
'Empathy challenges the ongoing optimization of technology, because it takes time to exercise it. A person needs time to think about whatever issue, situation, thing, or person they may empathize with. In other words, empathy is essential for humans to understand and figure their relation to others and their surroundings. Empathy, if practiced reflexively, can lead to critical thinking. which may not lead to clear results but the activity may and often does end in "wasted" time if framed under the drive for efficiency, which is clearly something Al is designed to achieve. And lastly, empathy, because it has been foundational to art, is also part of art's long-term resistance against capitalism's exponential dependence on speed of production. At the core of AI ethics, then, we find speed of production and consumption coming in conflict with human existence itself. Humans are proving to be inefficient actors in the very system they built for their own benefit, which obsessively demands faster cultural activity from people, which (to be blunt) translates to an unapologetic and incessant desire for profit.' pp.179-180.
Section 6 on creativity AND speed is fascinating, especially as human-machine (brain) interfaces develop apace. Concerned as I am with what is a metacognitive tool, 8 Metacreativity formed the conclusion of chapter 12. The notes refer to generative coding which has come up in various webinars.

Silent Running: Film
Briefly, chapter 13 covers AI and the Environment. It is amazing (or not) how in a few sentences your mind can be changed? From "Really!" upon reading 'species culling', to this being explained in the crown-of-thorns starfish (hence COTSbot) and the toll on coral in Queensland. There are robots-for-ecology. I smiled returning to Silent Running's Dewey, Huey, and Louie becoming reality. Facinating point in: what is collective must be recognised in terms of causation. Appropriatly, PEAS is an acronym: probalistic weather event attribution studies are a reality in conjunction with remote sensing and tracking.

Drones are also developing apace, and applied robotics - tree-climbing. Less reassuring (adding to nature's precarity?) are artificial insects to undertake pollination; more positively reducing the impact of chemical and toxic spills. Simulation for training is well established in medicine and nursing; section 2.3 addresses this were PEAS form super-ensembles of data (I like that). PEAS can also have a role in determining an evidence-base and demonstrating it is hoped provenance for that evidence in the movement of populations, for example, climate refugees. In conflicts, human rights and justice, forensic architecture is of course well established: Forensic Architecture (Care Forensics?)

The summative nature in closing chapter 13 is a helpful approach which I will possibly try to duplicate.

Socio-technical approaches are found in chapter 14 Uses and Abuses of AI Ethics by Frank & Klincewicz. Understandably, boundaries play a large role, as you would expect in deliberating value and values, moral patients and agents. The Collingridge dilemma is discussed, regards putting in place controls for a technology while it is still in development, otherwise control may be lost (p.213). Diversity, a story of the moment - closes out this chapter. There is a 'nice' continuity across chapters to
15 The (Un)bearable Whiteness of AI Ethics by Syed Mustafa Ali et al. (the first note highlights the format is a dialogue). The (colonial) politics of north-SOUTH are duly noted and Africa (section 4). Section 8 points to technological (and health) colonialism. I take as a positive that the 'hyphen' also has a place (S.10).

The Savage Mind

Again related, as per the book's structured parts, chapter 16 Ethics beyond Ethics: AI, Power, and Colonialism by Kim prompts the reader to revisit the concepts of 'other', alterity even if 'understood'. I pencilled 'Savage Mind' here. Machines are posited as the colonial other. There will be a repeated argument as in response to humankind's going back to the moon (to stay) and on to Mars. We should sort Earth out first. So too for inclusion and the machines. What about the people who are excluded, disenfranchised and increasingly so? I wondered (previously) if (even) more could be made a transparency? Noting the word subaltern, it appears this has suddenly been attributed to Ukraine? On disability and ableism reminded also of radio history and 'Does He Take Sugar?'

The statement: 'Machines are perceived as distant - temporally, spatially, or socially - and different from human culture.' p.234. Is, so true.

INDIVIDUAL
|
      INTERPERSONAL    :     SCIENCES               
HUMANISTIC  --------------------------------------  MECHANISTIC      
 SOCIOLOGY  :    POLITICAL 
|
GROUP
cognitive - conceptual
'spaces'
distance:
time, space
human cultures
societies
difference


'Binary-opposition' and the need to think outside of this is acknowledged. And as if (perhaps) to stress both distance and proximity, I wrote 'mobius' in the margin (p.238). Hutchings (2015) sounds a valuable reference: 'Ethical Encounters - Encountering Ethics'. The books I've read contribute to evidence to revalidate my nurse registration. I realise I've sold-myself short in listing the book's titles. Although not discussed here the remaining chapters are excellent critical reading at a time when diversity, equality and inclusion policies are being rolled-back and undone. I will highlight these:

  • 17 Disabling AI: Biases and Values Embedded in Artificial Intelligence (quoted in 'Do you fit the description?')
  • 18 The AI Imaginary: AI, Ethics and Communication
  • 19 Feminist Ethics and AI: A Subfield of Feminist Philosophy of Technology
  • 20 Buddhism and the Ethics of Artificial Intelligence
  • 21 Queering the Ethics of AI

In chapter 16 'Ethics beyond Ethics...' just before the conclusion I will carry forward a sentence -
'Forming an identity requires that "I identify something or someone beyond me" - with one or more categories persons, non-human others, acts, ideals, values, or social systems' (p.243).
- and the points following, and end there.

Many thanks to David J. Gunkel (Editor), the many contributors, and Edward Elgar Publishing Ltd for my copy. I have greatly enjoyed and learned much from reading this book.

Handbook on the Ethics of Artificial Intelligence. David J. Gunkel (ed.). Cheltenham, UK: Edward Elgar Publishing Ltd. ISBN: 978 1 80392 671 1245
https://www.e-elgar.com/shop/gbp/handbook-on-the-ethics-of-artificial-intelligence-9781803926711.html





Images:
Silent Running 
https://cdna.artstation.com/p/assets/images/images/016/839/904/large/david-eagan-screenshot001.jpg?1553673214
The Savage Mind
https://en.wikipedia.org/wiki/File:The_Savage_Mind_(first_edition).jpg

Related previous posts: 'general + AI'

*That early streak of competitiveness was clearly educated out of me.

Tuesday, June 17, 2014

Book: The Empathy Exams & Michel Serres Institute

individual
INTERPERSONAL : SCIENCES
humanistic ------------------------------------------- mechanistic
SOCIOLOGY : POLITICAL
group
The Empathy Exams
Interpersonal Skills

The Natural Sciences
Local, Society & Socio-

-Economics
Law



As recent posts reveal I'm overwhelmed with reading at present. Material that is essential for the TEL course and reading more tangential and yet potentially enjoyable titles. It will be a busy summer as all this is brought together(!?). Especially as I've a literature search in mind as a module submission - progress permitting.

The publication of Jamison's book this (N) spring sits well after the findings last year about the benefits of reading fiction in increasing empathy.

Since 2008-2009 I've lost touch with the work of Michel Serres:

Jones, Peter, Exploring Serres’ Atlas, Hodges’ Knowledge Domains and the Fusion of Informatics and Cultural Horizons (Aug 15, 2007). SOCIAL INFORMATION TECHNOLOGY CONNECTING SOCIETY AND CULTURAL ISSUES. Available at SSRN: http://ssrn.com/abstract=1842504 or http://dx.doi.org/10.2139/ssrn.1842504

I only scratched the surface of Serres' oeuvre in the above paper and when time permits will revisit this work having just learnt of the Institute:

The resource-systems approach

"Reframing the conceptual and operational field of natural resources requires deep interdisciplinarity across fields encompassing legal and socio-economic studies, and life-sciences. And, it goes without saying, philosophy. The priorities at present are the aid to decision-making and a participative, pro-active civil society acting to (1) manage human activities while meeting the specific territorial potential and resource capacities and (2) ensure a fair re-allocation of such resources according to vital human needs and coherent public goods policies. Who are the members, what are the missions and the activities of the (...)."

Book cover image: c/o Author.

My source: The Empathy Exams
FT Weekend, June 7-8, 2014.

Sunday, November 19, 2023

Attending: Active listening c/o Baggini & TPM

Reading through more past issues of The Philosopher's Magazine, I came across Baggini's short contribution of Attending one of "50 New Ideas".

That Hodges' model has a role in attention must follow from its main purpose as an aide-mémoire. To 'know', to recognise that your memory has been jogged is surely to attend.

I realise that Hodges' model represents a philosophical smörgåsbord, rather like the 50 ideas in this issue.^

Baggini draws on a film for inspiration on empathy, feelings for other, humanity and moral philosophy. For Hodges' model our context can encompass media, but the focus remains empathy, ability to relate in the clinical, social care context. Attention and interpersonal skills come the fore here.

If you are not hungry, the model (smörgåsbord) can be considered as empty. This is a precondition for 'attending' - having unconditional positive regard. Apart from information that relates to the patient's, student's, and your safety the domains of Hodges' model are vacant spaces. How they are populated depends on how we attend. There are important lessons for students here. The first is their phone. Its being on their person, may impact their ability to attend to the other (person). The window to outside isn't a screen either.

 Individual
  |
     INTERPERSONAL    :     SCIENCES               
HUMANISTIC --------------------------------------  MECHANISTIC      
SOCIOLOGY  :   POLITICAL 
|
GROUP

previous experience
cognitive furniture -
elephants in the room (for all?)

attend/attending
attention
active listening
authenticity
observation

empathy - rapport
therapeutic relationship

unconditional +ve regard

I see, I hear you ...

physical space
physical environment measurements
furniture - layout
position / posture
observation






Attending needs to be active listening. This includes all the senses, although sniffing the air is probably  best avoided - body odour may announce itself. Attention, then is synonymous with observation and in this context must span an individual's physical and their psychological presentation. You may draw social, political and spiritual assumptions, it is human to do so. Intuition has a role in healthcare but initial conclusions must be recognised as potentially premature and be verified. 

To initiate, be-in, partake-in such situations is to attend to the verbal, and non-communication; the data you already have and information communicated, including in a referral. Is this confirmed, challenged, what is your opinion? What about your colleagues? Most importantly, what does the person (patient, client... say)? What is unspoken? Do you understand? Did you seek clarification? 'Where' have you been / not been in Hodges' model? What picture is emerging at this stage?

It is gratifying that this is the first of the 50 'new' (2016) ideas in TPM #72. 

More to follow - drawing on TPM and (I think, Hodges' model as a 'philosophy? Surely not!)

Baggini, J., Attending, The Philosopher's Magazine, 1st Quarter 2016. Issue 72. pp.21-22.

TPM #72 cover image: https://ericthomasweber.org/correcting-political-correctness/

Tuesday, December 30, 2025

Beyond Empathy to System Change: Four Poems on Health by Bertolt Brecht

The canalization of a river 
The grafting of a fruit tree 
The education of a person 
The reconstruction of a state. 
These are all instances of a fruitful critique 
And they are also
 Instances of art. 
—Bertolt Brecht, “On the Critical Attitude”


Individual
|
      INTERPERSONAL    :     SCIENCES               
HUMANISTIC  --------------------------------------  MECHANISTIC      
 SOCIOLOGY  :    POLITICAL 
|
Group
'The education of a person'


'The canalization of a river
The grafting of a fruit tree'
 

'These are all instances of a fruitful critique
And they are also
Instances of art.'
—Bertolt Brecht,
“On the Critical Attitude”

 


'The reconstruction of a state.'




MacGregor, W., Horn, M. & Raphael, D. Beyond Empathy to System Change: Four Poems on Health by Bertolt Brecht. J Med Humanit 45, 53–77 (2024). https://doi.org/10.1007/s10912-023-09801-5

My source: 

Politics of Health Group Mail List Messages
Visit PoHG on Facebook: https://www.facebook.com/282761111845400
Follow us on Twitter: @pohguk
You can subscribe to / unsubscribe from the PoHG mail list here: http://www.jiscmail.ac.uk/POHG
And SDOH list - https://listserv.yorku.ca/cgi-bin/wa?SUBED1=sdoh&A=1

See also: 'drama' : 'empathy' : 'poetry' : 'change' : 'art'

Monday, July 08, 2019

Inaugural Scottish Threshold Concepts Conference: TCs in Action [ii]

After Prof. Land's keynote and the previous post on 'work-as-X' I can see the value of the academically agnostic - neutrality of Hodges' model in terms of the spaces it affords. It can be used to reflect as a safe space or problematic, troublesome or unsafe. As an example, consider the task of reflecting upon the current state of residential and nursing home care?

individual - self
|
INTERPERSONAL : SCIENCES
humanistic ----------------------------------------------- mechanistic
SOCIOLOGY : POLITICAL
|
group- population











Next reflect upon residents and sexuality within these care environments. This could be from any perspective, or even work through several: resident, a new care worker, other team members, staff nurse, home manager, family member, GP, or inspector. ...













#UoDthresholdconcepts2019
Prof. Land raised the matter of extreme vulnerability and experience of Syrian refugees. Individual and Population are forced through a threshold that is catastrophic: that of identity. The scale of this event is being stressed as an urgent issue that must be accorded attention in parallel with physical relief

Perhaps, it is not just individuals who must encounter and pass through a threshold in their learning, their liminal journey. The problems we face demands that disciplines must find the disciplinary bridges that will enable them to solve the interdisciplinary and even transdisciplinary problems we face.

Geopsychiatry is a key bridge here. Research has determined that trauma can be intergenerationally transmitted. Governments, aid organisations and policy makers must take this into account and not just respond with physical relief. Unfortunately, the imbalance that is a lack of parity of esteem in general physical and mental health has its global-scale analogue in humanitarian crises and conflicts, especially those that displace populations.

Prof. Land referred to eduChaos and this is where 'lived experience' is found: not just in 'real time'.

#UoDthresholdconcepts2019

Uncertainty, kept repeating itself Prof. Land describing the work of Ilgen et al. (2018) and the need in (and through) education to find comfort with uncertainty. The challenge of this is acute in medicine and mental health care as Ilgen's work highlights. The previous post's nod to box-ticking and elsewhere the quest that is the 'comprehensive record' stresses at point of initial encounter - the initial assessment, perhaps to the detriment of an outcome oriented approach?

The question posed of "how professionals can manage the uncertainty arising from complex, ill-defined problems with conflicting assumptions, evidence and opinion" [another slide] is not just concept-bound as I tend propose. The terrain of Hodges' model can be used to map wells of uncertainty that help make the more certain, concrete data - information stand out. It helped me to see the situatedness of this discourse repeated. The definitions of 'uncertainty' and 'certainty' attributed to Ilgen et al. (2018) are a helpful adjunct to information science based sources.

In subsequent parallel sessions I switched rooms in  trying follow what was most relevant. First was,
'Where have all the empathetic professionals gone? An exploration of empathy as a threshold concept for the helping professions'. This provided a multidisciplinary insight into social work education, with overlaps that included safeguarding and child protection. Jayne Lewis's format had us engaged, well me clearly as I've no notes or photos. The talk of empathy made me recall twitter and student nurses remarks on their placements (accepting too that 'No news is good news') and student-mentor-placement relationships. If the practice/placement environment is stressed/contested for a variety of reasons, to what extent does this influence empathy role models, student experience and study of TCs? Do researchers need to record the emotional and political 'temperature' as a baseline measure?


#UoDthresholdconcepts2019


Next, on the programme; TCs, medical students and population health learning. From an acute angle (I was late arriving) Hothersall explained a study with a small sample, and yet findings that (as ever) call for more study, with implications for teaching in the lecture theatre, as a whole, in practice and relevance for me.

I'm sure there are many threshold concepts in public health and public mental health (to ensure inclusion). Even if specialty posts in public health are filled 2013-2016 (and amid recruitment pressures) I wonder if there is an issue for students (generally) in the perception of  'public health' and their respective discipline? Is there something in the old debate of pure - applied disciplines? Do medical and other students feel they must focus attention on the 'hard' learning rather than the 'soft' fuzzy concepts that public health encompasses? What has been the impact of the most recent series of re-organisations?



 #UoDthresholdconcepts2019

Of course, given the big themes identified, for me, the first lecture 101 should include a conceptual framework that can readily incorporate the (socio-)technical, (psycho- socio-) political, conceptual and much more.


The presenter also informed us that a paper is in press: 'The Clinical Teacher'. These findings of concepts that were troublesome for students appears to support my '101' role for Hodges' model - but then I would say that ...


Tierney's Exploring threshold concepts in the scholarship of teaching and learning was a rich source on a model of scholarship (Trigwell, et al. 2000) with tables also drawing on Perkins (1999, 2006) that I must try to follow-up as with Visual Art as navigation of affective thresholds: implications for the classroom.



The afternoon keynote discussed The dual development of professional identity as physicians and mentors, with Profs Hokstad and Kvernenes. Using a narrative reading (Reismann, 2008) the content and findings to me call for simultaneous duality in identity, the medical and the non-medical (practitioner - interaction with the patient and their family), clinician and mentor.

Being struck by the thought (on science, knowledge, holism - whole / part distinctions) of Goethe in the past it was a marvellous to attend Jonathan Code's session; Mind the Gap - Ontological discontinuity as threshold concept. I imagined Hodges' model and several leaves in various stages of growth.

It creates an overhead for conference organisers, but video recordings would be a great help. I think there is one more short post on this conference.


Ilgen, J.S., Eva, K.W., de Bruin, A., Cook, D.A., Regehr, G. (2018). Comfort with uncertainty: reframing our conceptions of how clinicians navigate complex clinical situations.
Adv Health Sci Educ Theory Pract. Nov 2. doi: 10.1007/s10459-018-9859-5.


See also:
Inaugural Scottish Threshold Concepts Conference: TCs in Action [i]

Thursday, January 14, 2016

Editorial: "Living dolls and nurses without empathy" mapped to Hodges' model

The example of Hodges' model displayed below is based upon selected concepts and themes taken from the following editorial:

Dean, S., Williams, C. and Balnaves, M. (2016), Living dolls and nurses without empathy. Journal of Advanced Nursing. doi: 10.1111/jan.12891

individual
|
INTERPERSONAL : SCIENCES
humanistic ---------------------------------------  mechanistic
SOCIOLOGY : POLITICAL
|
group

'nursing'

empathy - individual ability/quality

'the patient'

patient anxiety:
 emotional - psychological state

reflection
interpersonal skills

compassion - PURPOSE
individual values
hearing the person

artificial intelligence
'nursing'

PROCESS
(nurse-based observation skills)

simulation technology - 'living doll'

'the patient' in bed

(simulated) physiological data

cardiac event - crushing chest pain

voice-over technology

-TECHNICAL (machine)

objectivity


'nursing'

communication skills

experience
PRACTICE
public perception

SOCIO-

subjectivity


'nursing'

nursing programmes - education

litigation

cost of placements

professional values

safety
POLICY


Some further questions:
Where would you place holistic care?
Where does atomism lie?
In the above model where is situational awareness and how do we recognise an integrated approach?

My source: Trisha Greenhalgh
@trishgreenhalgh

There is no endorsement intended with this post. 

Wednesday, February 24, 2021

'Design Thinking' in and out of four boxes...

In 2019 Charles Orton-Jones gave a brief (single page) account of design thinking in sales, with a description of its five components:

Empathise

Define the problem

Ideate

Prototype

Testing

Below, I've mapped each to Hodges' model (and in parallel):

INDIVIDUAL
|
INTERPERSONAL : SCIENCES
HUMANISTIC----------------------------------------------- MECHANISTIC
SOCIOLOGY : POLITICAL
|
  GROUP
Empathise
Ideate
Define the Problem
Prototype

Define the Problem
Prototype
Testing

Empathise
Ideate
Define the Problem
Prototype
Testing

Empathise
Ideate
Define the Problem
Prototype
Testing

 

There is often conceptual overlap and relationships when considering the most mundane, taken-for-granted of phenomena and events. This overlap increases rapidly with more complicated situations. This applies in the case of 'design thinking'. Ideate I take as a mental activity, but it is the flow and interplay of ideas: communication that counts. Empathy is imbued individually, but it is delivered and is realised in the social domain - as empathise suggests. Hopefully, from empathy with group rapport, trust, dignity and respect coherence will follow.

Politically, funding, team constraints, leadership may all influence defining the problem, prototyping and testing. Ideation is 'political' too. We forget this at our peril. Are we sure the protected characteristics have been factored in? You might also test the prototype against the original idea(s): thereby bringing in values. While this application is commercial sales, you are in personalised and specialised 'sales' in healthcare. 

While the above looks like duplication, the parallel approach can help assure the design thinking process as a whole. There is an open question here, but I'm sure despite the duplication and 'travel' to-and-fro within the model the structure helps instill some discipline with efficiency - economy of effort? The model acts as a marshalling (classification) yard.

As an example, this was brought home today on twitter, with a question about dealing with people who have a fear of needles. This may be children, a percentage of the general population and people with a learning disability. We see then how this overlap can be important. By default then working with the above design thinking + h2cm approach to achieve (variously) individualised, integrated, collaborative care then you might also be doing co-design and co-creation. Now that is sales ...!

My source: Orton-Jones, C. Design thinking is making an impact, Raconteur, 20.6.19. p.18.

 

Saturday, February 03, 2018

c/o [hifa] WHO Webinar: Compassion - mapped to Hodges' model

individual
|
INTERPERSONAL : SCIENCES
humanistic --------------------------------------- mechanistic
SOCIOLOGY : POLITICAL
|
group

sympathy, empathy, compassion
mental states, feelings, emotions
communication (verbal - non-verbal)
experience, sorrow, suffering
personal ethics, learning
reflection, self-compassion
psychometric instruments
mentor, role model
listening, non-judgemental
student idealism
 meditation, contemplation
(drug concordance)

Poor psycho-
Research
Teaching
methods and methodologies
measure compassion
Technical competence
diagnostic accuracy
studies - literature
(drug compliance)
QUANTITY

health & compassion
as a 'science'
social support 

QUALITY
culture
peer support - sharing
reflexive, desire to help
rapport,
PRACTICE based research
Research on empathy > compassion
role models
teamwork

better outcomes,
public demand
(for more compassionate)

health workers -
high workload
mission statements
Health Institutions
Regulatory organizations
Medical councils
harassment - poor team functioning
compassionate leadership

See also and c/o HIFA:
c/o [hifa] WHO Webinar: Compassion – the heart of quality people-centred health services

Sunday, January 04, 2015

Reflecting on Nortin Hadler's "Missing the Forest For the Granularity"

I read Nortin Hadler's Missing the Forest For the Granularity (July, 2014) on The Health Care Blog with great interest. The article draws attention yet again to the risks and preoccupation with processes and systems. This provides me with another opportunity to highlight the 4P's within Hodges' model: Process, Policy, Practice and Purpose and add some of the points that Dr Hadler addresses.

The 4Ps by themselves might have meaning but they can't do work. For that we need a context and several perspectives. As Dr Hadler points out big data intrudes on the clinical encounter determining not just what is collected, but how it is captured and structured.

There are frequently two datasets at the practitioner level: one is administrative and managerial in form and purpose; the other is clinical - patient, person centered. Effective communication already presents a challenge. On top of that then how relevant are the IT systems. The holy grail of IT systems still seems to be benefits for clinicians and patients - the public. Until then will the IT continue to push the patient-clinical relationship as if it is some wobbly toy? You bet it will!

Where exactly should the “Physician’s Dashboard” reside? Is it a case of "the ayes have it" but only on the right?

Nortin also refers to the United States postponing ICD-10. From Wigan Pier I clearly do not understand the issue, but this seems from here more like a very prolonged delay. A delay that perhaps says more; not just about the healthcare 'system(s)', but the many interfaces to be found there.

Many thanks to Dr - Prof. Hadler for his article:
https://thehealthcareblog.com/blog/2014/07/11/missing-the-forest-for-the-granularity/

individual
INTERPERSONAL : SCIENCES
humanistic ------------------------------------------- mechanistic
SOCIOLOGY : POLITICAL
group
“cognitive” specialists, the care of the patient revolves around the “granularity” of the narrative.
PURPOSE
individual attention and focus
ability to share purposes
 Using individual differences and idiosyncrasies

patients as widgets (here)?
Can you see the dashboard here?
PROCESS
 data gathering
big data, ICD-10
Electronic Medical Record -
 templates and “smart sets”
PRACTICE

Patient - BIG DATA - Doctor
relationship
 empathy 'NOISE' empathy
life-course (“social”) epidemiology
POLICY
Europe, health care systems, United States, health economists, hospital administrators, patients as “units of care”, physicians as “providers”, clinical demand = “throughput.”
common denominators
invoicing


Monday, April 02, 2018

Fundamentals of Care - mapped to Hodges' model

I came across a paper on 'fundamental care':

Jackson, Debra & Kozlowska, Olga. (2018). Fundamental care - the quest for evidence. Journal of Clinical Nursing. 27. 10.1111/jocn.14382. 

The definition Prof. Jackson subsequently pointed to is as follows:
"Fundamental care involves actions on the part of the nurse that respect and focus on a person’s essential needs to ensure their physical and psychosocial wellbeing. These needs are met by developing a positive and trusting relationship with the person being cared for as well as their family/carers."
I've taken the fundamentals of care from the International Learning Collaborative and mapped them to Hodges' model. The psychosocial list has been divided across the two applicable domains - you'll see what I've done.

individual
|
INTERPERSONAL : SCIENCES
humanistic ----------------------------------- mechanistic
SOCIOLOGY : POLITICAL
|
group

PSYCHOsocial fundamentals of care

  • Communication (verbal and non-verbal)
  • Privacy
  • Education and information
  • Emotional wellbeing
  • Choice
  • Having values and beliefs considered and respected

Physical fundamentals of care

  • Personal cleansing (including oral/mouth care) and dressing
  • Toileting needs
  • Eating and drinking
  • Rest and sleep
  • Mobility
  • Comfort (pain management, breathing easily, temperature control)
  • Safety (risk assessment & management, infection prevention, minimising complications)
  • Medication management

PsychoSOCIAL fundamentals of care

  • Being involved and informed
  • Dignity
  • Respect
  • Education and information
  • Having values and beliefs considered and respected
  • Social engagement, company and support
  • Feeling able to express opinions and needs without care being compromised
  • Having interests and priorities considered and accommodated (where possible)

Relational fundamentals of care

  • Active listening
  • Empathy
  • Engaging with patients
  • Compassion
  • Being present and with patients
  • Supporting and involving families and carers
  • Helping patients to cope
  • Working with patients to set, achieve and evaluate progression of goals
  • Helping patients to stay calm

As this domain seems to be 'empty', I  will add some thoughts in the POLITICAL domain... 

You can imagine a series of layers here. 
As per the physical fundamentals above include - safety and homeostasis would be uppermost. Difficulties in the above instantly raise alarm bells and the old chestnut construct of dependency. 

The lack of specifics on mental health suggests something that is incomplete and appears to assume a certain degree of functioning?

The psychosocial actions invariably overlap and with the relational. We are hopefully socialised into dignity, respect, compassion, empathy and related attributes. What impacts  on a person's privacy, dignity may vary from person to person to some extent. This however introduces the humanistic care of engaging with people, their carers and the need to be person-centred. On privacy ... and preserving the integrity of an individual (and their 'group'), there are of course (duty of care and) professional standards (in this domain) that help guide our advocacy and accountability.

Clearly, there is much to do..


Previous posts on 'fundamental-ism'


Sunday, December 16, 2012

Clusters of empathy

There still is a Complexity in Primary Care group but it is now essentially silent. I've met several people through the group over the years.

It might be decades since James Gleick's book Chaos (1987) and yet there is plenty of mileage left in complexity. One of the people I met through the group and hoped to meet in Australia at the ICN Congress is Paul Bennett who informed me of the following paper:

Academic Psychiatry, 33:6, Nov-Dec 2009 p.489
Winseman, J., Malik, A., Morison, J., Balkoski, V. (2009) Students’ Views on Factors Affecting Empathy in Medical Education. Academic Psychiatry. 33:484–491.

In explaining Hodges' model to Paul he was struck by the conceptual clustering in this paper. It isn't that there is a direct match between the paper's figure 2 and the care (knowledge) domains of the model, but multidimensional scaling is a potential tool to explore Hodges' model too.

The influence of political factors in medical education might be another aspect to consider. This is a dimension Hodges' model can encompass.

An acute concern at present in the NHS is the prospect of a seven day service, necessitating changes to the contracts of doctors and other disciplines.

Thanks to:
Paul Bennett, Primary Health Care Education Officer
Broken Hill University Department of Rural Health - Broken Hill
PO Box 457, BROKEN HILL NSW 2880
http://sydney.edu.au/medicine/drh/

Monday, May 16, 2016

Information? Let me introduce you to Empathy! (New Scientist #3073)

This week's New Scientist asks the question: "What is Information?". Its neighbouring article is on empathy. I've bought a copy to add to my small library on 'information' (and its analogue?).

individual
|
INTERPERSONAL : SCIENCES
humanistic ---------------------------------------  mechanistic
SOCIOLOGY : POLITICAL
|
group
"I feel your pain." 
pp.32-35.

New Scientist: What Is Information? pp.28-31.






Battersby, S. (2016) The unseen agent. New Scientist, 230: 3073, 14 May, pp.28-31.

Young, E. (2016) I feel your pain. New Scientist, 230: 3073, 14 May, pp.32-35.

Sunday, January 18, 2015

Book Review: Illness


As mentioned on W2tQ before this book has been feigning illness for over a year, sitting static on the bookshelf. Brushing it off has brought great reward that was quickly delivered as the book is just 160 pages plus references and index. My review copy is the revised edition from 2013.

The book is well structured with five chapters, that tread a consistent path through what is a very objective-subjective landscape. The author's aim and orientation is clear from the beginning. Each chapter provides a phenomenological account of how illness affects the life of individual. The shadow that is death is also an important thread throughout the book, culminating in the final chapter. Havi Carel describes the book as neither a personal story nor a purely philosophical reflection on illness. It is both, we are told (p.15).



The introduction lays out the disciplinary, experiential and perspectival divide that the book seeks to address, broadly normativist and naturalistic approaches to health and illness [presented using h2cm]. I say consistent above as you can see the personal story and philosophical aspects, but amid this 'illness' Lymphangioleiomyomatosis (LAM) a balanced gait between the personal account and philosophical dimensions is maintained. According to the text and Foundation: LAM is a progressive lung disease that usually strikes women during their childbearing years. The introduction and chapter 1 provides the narrative to the discovery of having LAM. This demonstrates the rather frequently haphazard, deferred, denial-oriented way in which people seek medical help. Given the apparent severity of the symptoms you might expect that help was sought sooner. I thought that was a male phenomena? This is one of several 'what ifs'... Havi expresses later.

Others reviews (yes I read one) remark on Carel's candidness and honesty. The book is courageous too, engaging the reader as an interviwer-interviewee; some questions are answered in the next paragraph, others left for the reader. Yet privacy, dignity and self-respect of the author foremost and people (family, friends, professionals) involved is preserved.

The philosophical discussion is not very technical, accessible it draws upon ancient Greek philosophers, notably Epicurus and the phenomenological school of Heidegger, Merleau-Ponty. Further reading is listed and related to the book's themes. Critics of the book as Mikey Burley describes, see too many emotion-laden autobiographical anecdotes. The appeal for me of this book and the achievement of the author is to stress how the humanistic is still so frequently lost. The mechanistic stamps on communication, compassion, effective and person-centred care. Recourse to anecdotes is inevitable if we are to integrate an individual's experience and what the sciences can offer. Not just knowledge in all its forms, but seeking 'truth' - or its best approximation. Is the battle the individual Vs. the disciplines? Psychology is well established as a discipline and yet its early beginnings in Wundtian introspection were found wanting. We are still seeking balance.

The book is neither a treatise nor a tractatus, but it does seek to gain traction on meaning within health theory, practice. This is not armchair philosophy, it is everyday philosophy as might now be found in some pubs (public houses), it is trying to move towards philosophical therapy. Havi Carel addresses the way that health is taken for granted: we notice when there is a problem, functionality is curtailed. Contemplation of decline, mortality and death is not for the everyday, it is for the aged, Havi's students: Havi and many others who are touched by illness.

The body and mind feature large as would be expected, embodiment and agency. "We are our bodies; consciousness is not separate from the body" (p.16). What stands out for me is Havi Carel's call for a deeper conceptual shift since physiological accounts are insufficient to represent the personhood of illness. Actually, I know we keep saying 'deeper' but taken literally that might be reduction's way. The dichotomies here: objective-subjective, physical-mental health, internal-external (p.70), social model-medical model, self-other, health-disease and others ... seem to demand conceptual outreach. 'Meta' is everywhere these days, is this the case as Carel writes, with habit or pre-reflective: something for me to explore (p.27)?

Carel states what we know, but needs to be flagged. What does a walking stick represent, a zimmer frame, a wheelchair? In the same way that time can be compressed and extended so too can distance: it is not objective (p.16). As a former cross country runner that lesson was learnt quite a while ago, running diagonally across a ploughed field on a hill in February: oxygen debt. Once paid I recovered, but with a diagnosis like LAM and other rare diseases. I realise another definition of the individual-group axes within Hodges' model: a small group can become and act as one through activism.

Havi writes of mentally recording things, to remember abilities that will be lost, as adaptation and adjustment blur past and present. Experience of nursing people with dementia has prompted me to try to do this. Carel's hiking, swimming desire to push the envelope is universal. I can still remember the path running through Crompton's Woods, the trees, the turns the ups and downs. Reading Illness I recalled my brother vaulting over the back fence, we would land already halfway down the embankment the dust caught in the summer sun. We flew then. The woods for decades now a housing estate. Remember.

While reading was there was a coincidence in the media, the news of disease, cancer, life choices and bad luck (p.37). I suppose it is down to luck who deals with us a patient-client. I've always viewed an accepting, positive, open and caring attitude as fundamental for health and social care practitioners. Carel encounters care professionals who should be doing other things. Chapter two 'The social world of illness' begins with a single word: empathy. Regardless of ongoing austerity - Carel's story begins in 2004-2006 - empathy is the emotion in shortest supply. This really hurts. I am still trying to find a name for the professional who fails to be human, preoccupied with the mechanics of illness (p.47).

We have digital humanities and as noted in W2tQ medical sociology boasts an established literature. The medical humanities and philosophy of medicine are seeing to extend our understanding of health and illness (p.51). I am encouraged in the need for holistic views and approaches, conceptual and cultural frameworks (p.53). The counterpoint to unprofessional, negligent, disrespectful professionals is the need to learn to be rude, in order to cope generally (p.55). Some sentences are definitive. On well-being: "Well-being is the invisible context enabling us to pursue possibilities and engage in projects" (p.64). If I ever write another paper on information I will reference page 70, as I continue to reflect. Is technology, data - big and small and the quantified self the whole answer to healthcare's challenges?

Page 80 invites a philosophical discussion on personal identity, dementia and existence, to which we could also add sense-making and grief. The impact of illness is well made, as is the explanatory power of Heidegger. There is a mental exercise - imagining health within illness. I can extend this:
  • Apply the concept of health to the domains of Hodges' model?
  • Apply the concept of illness to the domains of Hodges' model?
  • Apply the concept of health within illness to the domains of Hodges' model?
Page 81's focus on being, ability and dichotomies is very supportive of my studies. I'm not sure if the irony in mention of Stephen Hawking and a contracted horizon is intentional, but it made me smile. Page 87 reminded me of my hackneyed thoughts about cogeography - a cognitive geography of concepts for healthcare (and more); something beyond a classification system or nomenclature. An architecture that encompasses the dichotomies, disciplines and experiences mentioned above and in the book. Page 90's note of the apparent deficit perspective of medicine towards the lived body, might also emphasize the assumption of deficit in knowledge and the rise of the expert patient, student-centered learning also.

I have many more notes from chapters 4-5 and at least one more blog post to follow. Other questions arose from chapter 5. Will people be referred to mental health services in future because they are deemed suicidal as they decline their personalised genomic treatment (Kim Stanley Robinson's, Red Mars)? Chapter 5 Living in the Present had me thinking about Plato's Philosopher Kings (p.148). At the end of the day we must rule ourselves even in the darkest of circumstances, but this takes wisdom and philosophy. This is a much needed book and I have only scratched the surface. I will let you learn of the book's full title and the significance of the same. A great read, despite the subject.

BURLEY, M. (2011), EMOTION AND ANECDOTE IN PHILOSOPHICAL ARGUMENT: THE CASE OF HAVI CAREL'S ILLNESS. Metaphilosophy, 42: 33–48. doi:10.1111/j.1467-9973.2010.01675.x

Many thanks to Katharine Green, Editorial Assistant, Acumen Publishing for my copy.

Additional link:
BBC Radio 4: In Our Time, Phenomenology